How can we help you?

Creating an account is easy! Follow these steps:

1. Click the "Sign Up" button in the top navigation
2. Fill in your personal information
3. Choose whether you're a customer or vendor
4. Verify your email address
5. Complete your profile

To reset your password:

1. Go to the login page
2. Click "Forgot Password?"
3. Enter your email address
4. Check your email for reset instructions
5. Follow the link to create a new password

If you're already logged in, you can change your password in Security Settings.

You can update your profile information at any time:

1. Click on your profile picture in the top right
2. Select "Edit Profile"
3. Update your information
4. Click "Save Changes"

Visit your Profile Settings to make changes now.

To become a vendor on our platform:

1. Click "Become a Vendor" in the navigation
2. Complete the vendor application form
3. Upload required documents (business license, insurance, etc.)
4. Submit your application for review
5. Wait for approval (usually 2-3 business days)

Once approved, you'll have access to all vendor features including event bookings and your vendor profile.

Booking a spot at events is simple:

1. Browse available events in the Events section
2. Click on an event to view details
3. Select your preferred booth size and add-ons
4. Click "Request Booking"
5. Complete payment if required

You'll receive confirmation once your booking is approved by the event organizer.

Required documents typically include:

• Business License or Registration
• General Liability Insurance Certificate
• Health Permit (for food vendors)
• Product Photos (at least 3)
• Tax ID or EIN

Specific requirements may vary by event. Check each event's requirements before applying.

To manage your notifications:

1. Go to Account Settings
2. Click on "Notification Preferences"
3. Toggle the notifications you want to receive
4. Choose email frequency (immediate, daily, or weekly)
5. Save your preferences

We're sorry to see you go! To delete your account:

1. Go to Profile Settings
2. Scroll to "Account Actions"
3. Click "Delete Account"
4. Confirm your decision

Warning: This action cannot be undone and will permanently delete all your data.

Yes! We take security seriously:

• All data is encrypted using industry-standard SSL
• Passwords are hashed and never stored in plain text
• Regular security audits and updates
• Two-factor authentication available
• Secure payment processing through trusted providers

Visit Security Settings to enhance your account security.