Payment Processing

Comprehensive guide to managing payments, refunds, and financial transactions within the Zinifly booking system.

Payment Collection Setup

Configure your payment processing settings to ensure smooth, secure transactions while maximizing conversion rates and minimizing administrative overhead.

Payment Collection Options

Immediate Payment

Full payment required at time of booking.

  • Pros: Guaranteed payment, immediate confirmation
  • Cons: May reduce booking completion rates
  • Best For: High-demand events, one-time vendors
  • Payment Methods: Credit card, PayPal, digital wallets

Deposit + Balance

Partial payment upfront with balance due later.

  • Deposit: 25-50% of total amount
  • Balance Due: 30-60 days before event
  • Benefits: Lower barrier to entry, committed bookings
  • Considerations: Requires follow-up payment collection

Payment Plans

Multiple installments for large booking amounts.

  • Installments: 2-4 payments over time
  • Automatic: Scheduled recurring payments
  • Flexibility: Accommodates various vendor budgets
  • Admin: Automated reminder and collection system

Accepted Payment Methods

Offering multiple payment options increases booking completion rates and accommodates diverse vendor preferences.

Credit/Debit Cards

Processing Fee: 2.9% + $0.30

  • Visa, Mastercard, American Express
  • Instant processing and confirmation
  • Highest completion rate
  • Integrated with Square payment system
Recommended

PayPal

Processing Fee: 3.49% + $0.49

  • PayPal account or guest checkout
  • Familiar to many vendors
  • Buyer protection included
  • Slightly higher processing fees

ACH Bank Transfer

Processing Fee: $0.80 flat fee

  • Direct bank account transfer
  • Lower fees for large amounts
  • 3-5 business day processing
  • Requires bank account verification

Payment Status Tracking

Monitor payment status in real-time and manage the entire payment lifecycle.

Pending Status

Payment initiated but not yet completed.

  • Credit Cards: Authorization pending capture
  • ACH: Bank transfer in progress
  • PayPal: Waiting for PayPal confirmation
  • Action: Monitor for automatic resolution

Completed Status

Payment successfully processed and funds received.

  • Booking: Automatically confirmed
  • Receipt: Sent to vendor immediately
  • Records: Transaction logged for accounting
  • Status: Vendor portal updated in real-time

Failed Status

Payment could not be processed successfully.

  • Common Causes: Insufficient funds, expired cards
  • Vendor Notice: Automatic failure notification
  • Retry Options: Different payment method
  • Booking: Held for 48 hours for payment retry