Your Privacy Matters

Privacy Policy

Learn how we collect, use, and protect your personal information on the Zinifly platform.

Last Updated: February 12, 2026

This Privacy Policy describes how Zinifly ("Company," "we," "our," or "us") collects, uses, and shares information about you when you use the Zinifly Platform ("Platform"), our website, and related services. By using our services, you agree to the collection and use of information in accordance with this policy.

1

Information We Collect

1.1 Personal Information

When you create an account or use our Platform, we may collect:

  • Name, email address, and phone number
  • Business name and address
  • Payment and billing information
  • Account credentials and profile information

1.2 Usage Information

We automatically collect information about how you use the Platform:

  • Pages visited and features used
  • Time spent on the Platform
  • Referring URLs and search terms
  • Error logs and performance data

1.3 Device Information

We collect information about the devices you use to access our Platform:

  • Device type, operating system, and browser
  • IP address and general location
  • Device identifiers
2

How We Use Your Information

We use the information we collect to:

Provide Services

Operate and maintain the Platform, process transactions, and deliver features

Customer Support

Respond to your inquiries and provide technical assistance

Improve Platform

Analyze usage patterns and enhance user experience

Communications

Send important updates, newsletters, and marketing (with consent)

Security

Protect against fraud, unauthorized access, and illegal activity

Legal Compliance

Comply with legal obligations and enforce our terms

3

Sharing Your Information

We may share your information in the following circumstances:

  • Service Providers:

    Third parties who help us operate the Platform (payment processors, hosting providers, analytics services)

  • Market Owners & Vendors:

    Information necessary to facilitate marketplace transactions and communications

  • Legal Requirements:

    When required by law, subpoena, or to protect our rights and safety

  • Business Transfers:

    In connection with a merger, acquisition, or sale of assets

  • With Your Consent:

    When you have given us explicit permission to share your information

4

Data Security

We implement industry-standard security measures to protect your information:

SSL/TLS Encryption

All data transmitted is encrypted using 256-bit SSL

Secure Storage

Data stored in secure, access-controlled environments

Access Controls

Limited employee access on a need-to-know basis

Regular Audits

Continuous security monitoring and assessments

While we strive to protect your information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

5

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. Specifically:

  • Account Data: Retained while your account is active and for a reasonable period after closure
  • Transaction Records: Retained for 7 years for tax and legal compliance
  • Usage Data: Generally retained for 2 years for analytics purposes
  • Legal Holds: Data may be retained longer if required for legal proceedings
6

Your Privacy Rights

Depending on your location, you may have the following rights:

Right to Access

Request a copy of your personal data we hold

Right to Rectification

Correct inaccurate or incomplete information

Right to Erasure

Request deletion of your personal data (subject to legal requirements)

Right to Data Portability

Receive your data in a portable format

Right to Opt-Out

Opt out of marketing communications and certain data processing

To exercise these rights, please contact us at privacy@zinifly.com.

7

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Platform. These technologies help us remember your preferences, understand usage patterns, and improve our services.

For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

8

Third-Party Services

Our Platform may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

Third-party services we use include payment processors (Stripe), analytics providers (Google Analytics), mapping services (Mapbox), and communication tools.

9

Children's Privacy

Our Platform is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If we discover that we have collected personal information from a child under 18, we will promptly delete that information. If you believe we may have collected information from a child, please contact us immediately.

10

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information internationally, we take appropriate safeguards to ensure your information remains protected.

By using our Platform, you consent to the transfer of your information to the United States and other countries where we operate.

11

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by:

  • Posting the updated policy on this page with a new "Last Updated" date
  • Sending you an email notification for significant changes
  • Displaying a notice within the Platform

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Zinifly, Inc.
Wilson County, Tennessee, USA